Stop answering the same cake questions in DMs.
Your AI assistant chats with customers, asks about size, flavour, theme, date, and budget — then sends you a ready-to-review order. Share one link in your Instagram bio.
$19/month after trial • No credit card required • Built for home bakers everywhere
Sweet Treats Bakery
Online now
I need a birthday cake for 15 people, chocolate, Kuromi theme, around $100. Can I pick up Saturday morning?
NieNie
That sounds lovely! Our Chocolate Mud Cake serves 15 and is a customer favourite.
Chocolate Mud Cake
$65.00
Perfect — let’s go with that!
NieNie
Got it! I’ve saved your order.
Everything you need to sell more from your socials
Give customers a chat experience they already know. No apps, no forms, no friction.
AI that asks the right questions
Your NieNie assistant knows what to ask: servings, flavour, theme, dietary needs, pickup date, budget. Every order arrives structured and complete.
Showcase your cake catalogue
Upload photos of your cakes with sizes, flavours, and starting prices. Customers browse your gallery and the AI helps them choose.
Orders land in WhatsApp
When a customer is ready to order, it opens WhatsApp with a full summary. You confirm availability, finalise the price, and close the sale — all in chat.
Nothing falls through the cracks
Every enquiry is saved to your dashboard. Even if a customer never hits send on WhatsApp, you have their details and can reach out yourself.
From question to order in seconds
Watch how customers browse your cakes, ask about flavours and themes, and send an order straight to your WhatsApp — all through a natural chat conversation.
I need a birthday cake for 15 people — chocolate, Kuromi theme, around $100
Great choice! Here are a few customer favourites that fit a birthday party:
Chocolate Mud Cake
Rich fudgy layers with chocolate ganache
Vanilla Buttercream
Classic vanilla with silky buttercream
Red Velvet
Velvet crumb with cream cheese frosting
Custom Tiered Cake
Fully customised — theme, flavour & size
Tell me more about the Chocolate Mud Cake
Our Chocolate Mud Cake is three layers of rich, fudgy chocolate covered in dark ganache — customers rave about it. For a Kuromi theme we can do black buttercream with the classic pink skull. For 15 people, I’d also suggest the Custom Tiered Cake. Want me to add it to your order?
Yes, add the custom tiered one!
Got it! I’ve added 1x Custom Tiered Cake (Kuromi theme, serves 15) to your order.
Without NieNie
- Tied to your phone answering order DMs
- Stressed during the weekend rush
- Missed order opportunities
With NieNie
- AI answers cake questions 24/7
- You focus on baking & decorating
- Revenue grows while costs drop
Share a link. Customers order directly.
Post on Instagram
Share your menu link in bio or stories
Tap to Chat
Customer opens NieNie chat instantly
AI Takes Over
Natural conversation about your cakes
Order Placed
Order details sent to your WhatsApp
No credit card required. Full access. Cancel anytime.
Get started in minutes, not days
Connect your menu, share your chat link, and start receiving orders. Your AI waitress handles the rest.
Add your cakes
Upload photos, set sizes, flavours, and starting prices. Use our cake template to get started in minutes.
Share your link
Put your unique NieNie link in your Instagram bio, Facebook page, or anywhere customers find you.
Get structured orders
Your AI assistant chats with customers, collects every detail, and sends you ready-to-review orders on WhatsApp.
Start free • No credit card required • 20 free orders per month
What our customers say
See how restaurants are using NieNie to capture more orders and reduce phone interruptions.
“NieNie increased our online orders by 40%. Customers love asking questions about our menu before ordering.”
Ahmad, Owner of Nasi Lemak King
Malaysian Restaurant, Sydney
“The multi-language support is a game-changer. Our Chinese-speaking customers can now order confidently.”
Sarah Chen
Bubble Tea Shop, Melbourne
“Setup took 10 minutes. Now we get smart recommendations that actually boost orders. Best ROI ever.”
Miguel Rodriguez
Taco Truck, Brisbane
Simple, transparent pricing
Start free, then upgrade when your chat ordering volume grows.
Billed monthly in USD. Start free with 20 orders per month.
Free
Start free with 20 pickup orders per month
- 1 bakery
- 20 free orders per month
- Up to 50 cake listings
- AI chat ordering 24/7
- Owner pickup dashboard
- Start free, no credit card required
No credit card required
Starter
For cake makers ready to keep orders flowing without the admin
- 1 bakery
- Up to 200 orders / month
- AI assistant answers 24/7
- WhatsApp order delivery
- Calendar export for pickups
- Up to 100 cake listings
Growth
Unlimited everything for a single busy cake business
- 1 bakery
- Unlimited pickup orders
- Unlimited cake listings
- Priority support
- Full usage and value dashboard
- Built for busy cake makers
Questions? Check out our FAQ or contact our team.
Frequently asked questions
Everything you need to know before launching chat ordering with NieNie.
Customers open your restaurant's chat link and message naturally — they can ask "What's good today?", request recommendations, or order directly. The AI understands the menu and guides them through checkout.
Every order is confirmed with the customer before it reaches you. If anything looks off, they can correct it in the chat. You also see every order on your dashboard and can adjust it before accepting.
Absolutely. NieNie doesn't replace you — it handles routine menu questions and order-taking so your team can focus on cooking. Customers can always reach you directly when they need to.
Update menu items, prices, and descriptions from your owner dashboard. Changes appear immediately in the chat for new customer conversations.
Orders appear on your pickup dashboard. You accept, set an ETA, mark as ready, and complete. Customers see status updates in their chat.
Yes. The AI chat understands and responds in the customer's preferred language, making ordering accessible for diverse communities.
You'll get a heads-up before you hit the limit. After 20 orders in a month, simply upgrade to Starter to keep receiving orders — no interruption, no lost sales.
Your dashboard shows live orders, usage against plan limits, revenue influenced, and estimated staff time saved from phone calls.
Currently each restaurant operates independently. Multi-location management is on our roadmap — contact us if you need it.
Still have questions?
Need help choosing the right plan or getting your restaurant live? Contact our team.
We can help with onboarding, pricing fit, and launch planning.
Ready to stop playing phone tag with every cake order?
Set up your cake catalogue, get your link, and let your AI assistant handle enquiries while you bake.
Start free • No credit card required • Orders land straight in your WhatsApp