NieNie for pickup growth
Turn more visitors into pickup orders, stop missing phone orders, and let customers order in a simple chat-style flow.
Hi! I can help you choose what to order for pickup. What are you in the mood for today?
I want 2 fried rice and 1 spring roll for pickup.
Great choice. I have added your items. Would you like a drink or side before checkout?
Ordering is quick here, so you do not need to wait on the phone.
Everything you need to convert more customers
Give customers a faster way to order while your team spends less time on the phone.
More pickup orders
Guide customers from browsing to checkout in one simple chat-style flow.
Fewer missed calls
Give customers a faster way to place pickup orders without waiting on the phone.
Less staff work
Reduce time spent answering repeat menu questions and taking manual orders.
Owner pickup board
Receive new orders, update ready times, and keep pickup service moving.
Clear usage and value tracking
See how many pickup orders you captured, what revenue they influenced, and when to upgrade.
Fast customer ordering
Customers can get recommendations, add items, and submit pickup without a clunky form.
Get started in minutes, not days
Connect your menu, let customers order in chat, and start receiving pickup orders.
Connect your menu
Set up your menu and pickup details so customers can start ordering quickly.
Let customers order in chat
Customers ask questions, get recommendations, and place pickup orders in a simple chat flow.
Receive pickup orders
Your team receives the order, updates pickup status, and keeps service moving.
Start free • No credit card required • Upgrade after your first 20 orders
Simple pickup pricing
Start free, then choose the plan that matches your pickup volume.
Billed monthly in USD. Start free with your first 20 orders.
Free
Start free with your first 20 pickup orders
- 1 restaurant
- First 20 pickup orders free
- Up to 50 menu items
- Chat-style ordering flow
- Owner pickup dashboard
- Start free, no credit card required
No credit card required
Starter
For restaurants ready to keep receiving pickup orders
- 1 restaurant
- Up to 200 orders / billing cycle
- Up to 50 total menu items
- Usage dashboard and value summary
- Warning prompts before the limit
- Email support
Growth
For a single busy restaurant that wants unlimited pickup orders
- 1 restaurant
- Unlimited pickup orders
- Up to 100 menu items per restaurant
- Priority support
- Full usage and value dashboard
- Built for busy takeaway restaurants
Pro
For operators managing multiple restaurant locations
- Up to 5 restaurants
- Unlimited pickup orders
- Multi-location owner workspace
- Unlimited order flow across locations
- Priority support
- Built for restaurant groups
Questions? Check out our FAQ or contact our team.
Frequently asked questions
Everything you need to know before launching pickup ordering with NieNie.
No. NieNie supports invitation-only ordering. Customers must be invited and pass TAC verification to continue checkout.
Update menu items from the owner dashboard. New menu data is used in chat recommendations and ordering flows.
Owners receive orders in the pickup board, then accept, set ETA, mark ready, and complete with status updates visible to customers.
Yes. Invitation and TAC messages can be sent via WhatsApp. You can keep SMS as fallback where needed.
Owners can track pickup orders captured, usage against plan limits, revenue influenced, and estimated staff time saved.
Yes. Pro supports up to 5 restaurants under one owner workspace.
Still have questions?
Need help choosing the right plan or getting your restaurant live? Contact our team.
We can help with onboarding, pricing fit, and launch planning.