Privacy Policy
Your privacy is important to us. This policy explains how EdStudio Solutions collects, uses, and protects your information.
Last Updated: December 22, 2024
Introduction
EdStudio Solutions ("we," "our," or "us") operates the NieNie AI platform. This Privacy Policy describes how we collect, use, and share information when you use our services.
By using NieNie, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you register for an account, we collect:
- Name and email address
- Business information (restaurant name, location)
- Payment information (processed securely by our payment providers)
- Contact preferences
Usage Data
We automatically collect information about how you use NieNie:
- Log data (IP address, browser type, pages visited)
- Device information
- Interaction data with our AI assistant
- Performance metrics
Restaurant Data
When you use NieNie for your restaurant, we may process:
- Menu items and descriptions
- Customer inquiries and interactions
- Order information (for analytics purposes)
- Business performance data
How We Use Your Information
Service Delivery
To provide, maintain, and improve our AI services
Customer Support
To respond to your inquiries and provide technical support
Personalization
To customize the AI responses and recommendations for your restaurant
Analytics
To analyze usage patterns and improve our platform
Communication
To send important updates, security alerts, and marketing communications
Security
To protect against fraud, abuse, and security threats
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data is encrypted in transit and at rest using industry-standard protocols.
Access Controls
Strict access controls limit who can view your data within our organization.
Regular Audits
We conduct regular security audits and vulnerability assessments.
Data Backups
Regular backups ensure data integrity and availability.
Data Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Trusted third parties who help us operate our platform (e.g., hosting, payment processing, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
Your Rights
Access
Request a copy of your personal data
Correction
Request correction of inaccurate data
Deletion
Request deletion of your personal data
Objection
Object to certain data processing activities
Portability
Request transfer of your data to another service
Withdraw Consent
Withdraw consent at any time
To exercise any of these rights, please contact us at nienie.support@edstudio.app
Contact Us
If you have any questions about this Privacy Policy, please contact us:
EdStudio Solutions
Email: nienie.support@edstudio.app
Location: Sydney, Australia