Terms of Service
Please read these terms carefully before using NieNie. By accessing or using our services, you agree to be bound by these terms.
Last Updated: December 22, 2024
Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of the NieNie AI platform ("Service") provided by EdStudio Solutions ("we," "our," or "us").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
Account Terms
Eligibility
You must be at least 18 years old and capable of forming a binding contract to use our Service.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Information
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
Service Usage
License Grant
We grant you a limited, non-exclusive, non-transferable license to use the Service for your restaurant business.
Restrictions
You may not reverse engineer, decompile, or attempt to extract the source code of our Service.
Content Responsibility
You are responsible for all content you upload to the Service, including menu items and descriptions.
Compliance
You agree to use the Service in compliance with all applicable laws and regulations.
Fair Use
You agree not to abuse the Service or use it in a way that could damage, disable, or impair our systems.
Updates
We may update the Service from time to time, and these Terms will apply to any updates.
Payments & Billing
Our Service is offered on a subscription basis. By subscribing, you agree to the following:
- Subscription Fees: You agree to pay all subscription fees associated with your chosen plan.
- Billing Cycle: Fees are billed in advance on a monthly or annual basis, depending on your plan.
- Automatic Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled.
- Cancellation: You may cancel your subscription at any time through your account settings.
- Refunds: We offer a 14-day money-back guarantee for new subscriptions. Refunds for partial periods are not provided.
- Price Changes: We reserve the right to change subscription fees with 30 days notice.
Intellectual Property
The Service and its original content, features, and functionality are owned by EdStudio Solutions and are protected by international copyright, trademark, and other intellectual property laws.
Our Rights
We retain all rights, title, and interest in the Service, including all software, trademarks, and proprietary technology.
Your Content
You retain ownership of any content you upload to the Service, but grant us a license to use it to provide the Service.
Feedback
Any feedback you provide becomes our property, and we may use it to improve our Service.
Trademarks
"NieNie" and our logo are trademarks of EdStudio Solutions. You may not use them without our permission.
Limitations & Disclaimers
Service Availability
We strive to maintain 99.9% uptime but do not guarantee that the Service will be available uninterrupted, secure, or error-free.
AI Limitations
NieNie is an AI-powered assistant and may occasionally provide inaccurate or incomplete information. You should:
- Verify important information provided by the AI
- Use human judgment for critical decisions
- Report any persistent issues to our support team
Limitation of Liability
To the maximum extent permitted by law, EdStudio Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.
Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.
By You
You may terminate your account at any time by contacting support or through your account settings.
By Us
We reserve the right to terminate accounts that violate these Terms or engage in harmful activities.
Effect of Termination
Upon termination, your right to use the Service will immediately cease, and you may lose access to your data.
Data Retention
We may retain your data for a reasonable period after termination as required by law or for legitimate business purposes.
Governing Law
These Terms shall be governed and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts located in Sydney, Australia.
Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
Notification
We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date.
Continued Use
Your continued use of the Service after any changes constitutes acceptance of the new Terms.
Review Responsibility
You are responsible for periodically reviewing these Terms for any changes.
Contact Us
If you have any questions about these Terms, please contact us:
EdStudio Solutions
Email: nienie.support@edstudio.app
Location: Sydney, Australia